Customer Testimonials
Very good service and always come back
After having a stressful experience at another dealership, I was greeted by Jeffery Cannon. Mr. Cannon took the time to explain the details of the vehicle I was interested in, didn’t pressure me and was very polite. Mr. Cannon also gave me a tour of their facility and all the conveniences they had to offer. I’m not only satisfied with my experience, but that I’ve also found a place to have my vehicle maintained.
4x4 heaven
Love the deals
I had a great experience; Jordan Weekley responded to me within a minute of my requesting info about a particular car. When I showed up the next day, about half an hour prior to our appointment, he had the car all ready for me to drive. He made it easy. AND after I bought it, he promptly drove it to my home in Williamsburg. Thanks, Jordan! 🙂 I had the car parked in front of my home 3 hours after I said, "I'll buy it."
I service my Toyota Highlander at the Checkered Flag Toyota. I do it for two reasons. They are very reliable and most importantly it is because my service advisor Mr. Carlos Polanco. Carlos builds a rapport with his customers. I just told Carlos I am happy that I got me a Highlander but more importantly it is the service advisor I am keep coming back. You can email or call Carlos to make appointment for your sevice needs. I recommend any Checkered flag Toyota service customer to work with Carlos. I also must say that Carlos is very knowledgeable in his field of service. He listens to you and offers the best solution to repair your car. You can count on him that your car will be taken care of according to the best standard of the industry. It has been a great pleasure to work with Mr. Carlos Polanco at Checkered flag Toyota service in Virginia Beach.
Recently had Carlos Polanco help me with servicing my car. Carlos went above and beyond and guaranteed that I'll be a repeat customer. Great customer service at this location.
Tatsiana was Amazing!� thank you for helping me trade in my 2017 Camry for my new 2018 RAV4 ! I Love it� also thanks to Ryan. This is my 3rd car from Checkered flag Toyota�
Everyone was very helpful in service and took care of the required details and suggested needed inspection at this time Chris was very nice to our Granddaughter timing was just what we were told. Thank you for the Excellent service as always
The service department, especially Carl Pierce, did an excellent job. Even though I own a Subaru, when I had a flat Carl found tires for it at a lower cost than the Subaru dealer, had them shipped and installed on the same day. The Subaru dealer would have gotten them in 2-3 days. They also did a thorough tune-up. The brake fluid was actually changed instead of just being topped off! My next vehicle, which will be happening soon, will be purchased from Checkered and I will continue my maintenance there.
