Customer Testimonials
Tom was very knowledgeable and no pressure, great experience
The associate, Jess Jones, was very helpful and accommodating.
Checkered Flag made my purchase for a new vehicle very easy and enjoyable! At no time, did I ever feel pressured into making a purchase and felt the Checkered Flag team genuinely cared about helping out anyway they could. My wife is now in the market for a new vehicle and we will definitely be going back.In addition, if you have a trade-in (owned or still financing) Checkered Flag by far offered me the best value for my trade compared to 3 other dealerships.Most of all, I had the pleasure of working with Jessica Jones on my search for a new vehicle. There were a few unique requests that I needed to have and she was able to find the perfect vehicle for me within my price range. At one point, she related my purchase to one of the most fun experiences she has had in the buying of a new vehicle. From the unique requests, to the searching of the vehicle and then finding one that fit my exact needs. Her efforts confirmed to me that she had my preferences as a top priority, rather than just making sale like some other places.I can’t express how amazing it feels to now drive around in my new truck and it’s all thanks to her and the Checkered Flag team!
Mr. Tom Torres sold me a new 2019 Toyota Camry on 8/10/19. Tom greeted me in a very professional manner. This was the top of the line customer service I have ever experienced and I was very pleased. Tom did a great job to ensure my highest satisfaction.I will definitely recommend Mr. Tom Torres to everyone.
Our salesman, Robert, was very knowledgeable. We had many questions for him and he was able to provide us with ample information. He showed me multiple 4runners when I had questions about the different pricing packages available. We brought our newborn son who was very fussy and we was extremely patient with us. Robert made us comfortable and didn’t make us feel like a nuisance. A woman working (I cannot remember her name, but she had dark hair) even offered me a private office to feed my 11-day-old baby instead of having to feed him in the bathroom and this left a great impression on me and a first time mom.
I was very hesitant about going to a car dealer, with so many online options, but I went anyway because I wanted to actually see and feel the vehicle that I was planning on purchasing. I had the pleasure of running into Michael Alfier, product specialist, while I was browsing the vehicles on the lot. He was very knowledgeable and most of all he was upfront about everything. I had a pre-approved check in my hand and he told me that if I give him a chance, he would see if he could beat my interest rate. WIthin 10 minutes, he he done just that. There was no “loan shark”, management intervention, or sneaky tactics to lure me into buying a vehicle. Of course once I finally selected a vehicle, there was not one on the lot 🙁 Michael searched the area and found a vehicle, with my specifications, in the area and personally went and picked it up. I was thoroughly impressed with Checkered Flag and in particular, Michael. I highly recommend that anyone in search of a hassle-free and professional experience please go see the team at Checkered Flag and ask for Michael Alfier.
Checkered Flag Toyota exceeded my Family’s expectations thanks to awesome people like Alex Suarez. The price listed was the price we paid and our salesperson, Alex, was the quintessential professional. We purchased a new 4Runner from Alex last Sunday and the entire process to include registration, taxes, tag took less than 2 hours. We live in Virginia Beach so the added bonus of oil changes and inspections for life is huge. Thanks Alex, Checkered Flag is lucky to have had you for almost 20 years!
