Welcome to Checkered Flag Toyota

Great Service Experience!! The Service Advisor Wayne is Great to work with!! Always Happy to help and easy to work with!!

I recently brought my 2024 Toyota 4Runner to Checkered Flag Toyota for routine maintenance. The service itself was excellent, and I appreciated that no unnecessary repairs or services were recommended. I did have a concern during checkout. I was verbally quoted one total, but after reviewing my receipt I realized a newly implemented 3% credit card processing fee had been added. While there was a small notice posted at the counter, the fee was not verbally discussed before my payment was processed, which led to some confusion. After contacting dealership leadership and explaining my concern, they responded promptly, listened to my feedback, and ultimately refunded the credit card processing fee to my account as a one-time goodwill gesture. I sincerely appreciate that they took the time to review the situation and work toward a fair resolution. My hope is that, going forward, customers will be verbally informed of any applicable processing fees before payment is completed so there are no surprises. Thank you to the management team for listening and for demonstrating that customer feedback matters.

Great customer service! Fast and easy!

Great experience. Got inspection done and working on fixing the ac. Would recommend this place to anyone needing their car serviced.

“Pam” the ai assistant with the obnoxiously loud background noise (typing and chattering), is unhelpful, and insanely annoying to deal with. Stop being cheap, just have a real human pick up the phone.

Marc Baker and the rest of the staff were amazing. Marc took the time to print out the comparison chart so I could decide which Tundra trim I would like. Once things got rolling with the paperwork, everything moved fast, and the facility was nice and clean as well... amazing experience!!!

I can't recommend Adam enough! Coming back from an overseas PCS is always chaotic, but Adam made finding a car the easiest part of my transition. He listened to exactly what I was looking for and found me the ideal vehicle without any pressure. His knowledge and efficiency really helped make my entire PCS process much more manageable. Thanks, Adam!

I came in for an oil change, state inspection, and tire rotation all at a great price in comparison to other dealers! Wayne got me taken care of and out of there before sundown despite it being a 5:00 pm appointment. I would definitely use the late night service option again as it’s very convenient and you can get an appointment as late as 7:00pm. Overall I am very satisfied, I purchased my Lexus from the BMW location and have had nothing but great experiences with Checkered flag!

Great service department

Great experience! Joey applied no pressure and was very knowledgeable. I would purchase here again.

I trust this place for quality services. They stand behind their work.

Incredible experience! My service advisor Jackson was super nice, thorough, and so helpful with the whole process.